How do I sell memberships, subscriptions, or merchandise in my submission form?

Add-on Payments enable organizations to sell goods or services via an optional fee in their submission forms. For example, if you'd like to offer submitters the opportunity to subscribe to your magazine, become a member, or buy merchandise, you can use Add-on Payments to charge for these options. This feature is included with all plans at no charge.

To use Add-on Payments, follow these steps:

1) In your Categories page, click the name of an existing category for which you'd like to use Add-on Payments or click Add Category to create a new category.

2) In the General Settings tab, locate the Add-on Payments (optional) section. Click + Add an item to sell.

3) Enter the Fee amount for the item. If the item will require shipping, please include your shipping cost in the total amount. (Note: The minimum fee amount is 2.00 USD, and the fee is subject to regular payment processing fees). Add a Description of the item (e.g. 1-Year Magazine Subscription). Click Save.

4) Add additional items as needed.

5) If you'd like to reorder the items, simply click and drag them into your preferred order. To edit an item, click on its name, make your desired changes, and click Save. To delete an item, click on its name and choose Delete option.

6) In the Form Designer tab, add text box or text area form fields that ask for the mailing address of your submitter, so that you will have a shipping address for any add-on items that require shipping. (Note: Alternatively, you can require that all submitters have a street address on file when they submit to you, by going to More > Account > Profile and checking the Require Address checkbox. Then, click Update Profile. This will prompt submitters to all of your categories to enter their street address when submitting. If you choose this option, you do not need to manually add in address fields in the Form Designer tab).

7) In the Assignments & Notifications tab, check the Receive an email alert for each submission? checkbox. Optionally auto-assign team members to submissions for this category in the Auto-Assigned Team Member(s) dropdown menu. Any specified team members will receive an email alert every time a submission is received for this category. If no team members are specified, an email will be sent to the organization email (which you can edit under More > Account > Profile).

8) When you're finished making changes, click the Save Category button.

9) When submitters submit to your category, they will see your optional add-on items, plus any required application or submission fee you may have included. As they select the items, the total will reflect the overall amount they'll be charged. As with any submission, submitters can pay by credit card or PayPal.



10) To see whether a submitter has purchased an add-on item, go to your Submissions list. Any submissions that included paid add-on items will show a dollar icon  to the far right of the submission. You can use your Search Filters to filter by submissions that contain paid add-ons. Click on the dollar icon to see the paid add-on items. You can also see this info in the submission's details page. Click the name of the submission and then click the icon near the top-right of the page. Any paid add-on items will show there. The email alert that is sent for each submission (see step 7 above) will also state whether a submitter has paid for an add-on item, and if so, which ones.  More filtering and reporting features for add-on purchases will be available soon.

Tip: If you'd like to track your sales in a spreadsheet or e-commerce software like Shopify or Magento, you can use Zapier to do this. See our help article for more info.

Questions? Email us at support@submittable.com.

Organizations

  1. Getting Started With Submittable Guide
  2. How do I create or edit a submission category?
  3. New status: Completed
  4. How do I set up a submission category to sell a subscription or single issue?
  5. How do I use the Form Designer when creating or editing a category?
  6. How do I create a hidden category?
  7. How do I create a blind category?
  8. How do I add auto-labels for our submissions?
  9. How do I turn submission categories on and off?
  10. How do I set acceptable file types for a category?
  11. How do I add conditional logic to my submission form?
  12. How do I accept multiple files with a submission?
  13. Can I request metadata from submitters when they upload a file?
  14. How do I manually enter submissions?
  15. Can emailed submissions be automatically added to my submissions manager?
  16. How does submission scoring work?
  17. How do I review, make a note on, and rate a submission?
  18. How do we display submissions online for a public audience?
  19. How do I create a review form?
  20. Can reviewers edit finalized review forms?
  21. How do I hold a multi-round review process?
  22. How do I add a table to my application form?
  23. What spreadsheet formulas can I use in Tables?
  24. How do I add a field for internal use to my application form?
  25. Can I send additional forms to submitters to request more information?
  26. Can I schedule reminders for reviewers to review submissions or for submitters to complete additional forms?
  27. How do I use keyboard shortcuts to navigate between submissions?
  28. How do I add a private note to a submission?
  29. How do I add a Terms and Conditions checkbox to my submission form?
  30. How do I request agreement to terms and conditions when I accept a submission?
  31. What are the character limits for the Category Guidelines and Organization Profile Guidelines fields?
  32. How do I add a publication date to a submission?
  33. How do I use or remove the Calendar feature?
  34. How do I filter and organize the submissions in my submissions list?
  35. How do I label submissions?
  36. How do I assign submissions to team members for review?
  37. How do I automatically assign team members to incoming submissions for a specific category?
  38. Can I randomly assign submissions to a set number of reviewers?
  39. How many submissions are assigned to each team member and how many have they not yet reviewed?
  40. How do I attach a file to a submission?
  41. How do I replace the file on a submission?
  42. How do I send submissions to my Kindle?
  43. How do I delete a submission?
  44. How do I archive or unarchive submissions?
  45. How do I export our submission data?
  46. How do I batch export custom review data?
  47. How do I send an email to a submitter?
  48. How do I ensure new submissions get an automated response?
  49. How do I add a team member?
  50. How do I edit a team member's account?
  51. What does each team member level see?
  52. How do I customize the look and feel of my submission form?
  53. How do I upgrade or downgrade my Submittable subscription?
  54. What is an inactive plan?
  55. How do I sync the Calendar with other calendars?
  56. How do I change the default view displayed in the Submission Details screen?
  57. How do I cancel my Submittable account?
  58. Can I batch archive or batch delete submissions?
  59. How do I add and delete a file for a submission?
  60. How do I change the category of a submission?
  61. Can I integrate my Submittable account with Google Analytics?
  62. Does Submittable have an API?
  63. How do I use Zapier to connect my Submittable app to 3rd Party apps?
  64. How do I use the Submittable plugin on my WordPress site?
  65. How do I allow a submitter to edit a submission?
  66. How do I turn on or off the ability for submitters to request an edit on a submission?
  67. How can my organization receive reference letters?
  68. How can using Submittable increase the number of submissions our organization receives?
  69. How do I view and print submission document files?
  70. Can I charge a fee on my form?
  71. How do I sell memberships, subscriptions, or merchandise in my submission form?
  72. Can I charge submission fees in a non-US currency?
  73. What happens to my organization's account if we exceed our submission limit?
  74. Why did I get an error message when paying my invoice by credit card?
  75. How can I use the full version of Submittable on my mobile device?
  76. Video File Transcode Error
  77. How do I unassign submissions?
  78. How do I remove a team member?
  79. How do I use response templates to send automated email messages?
  80. I have a Yahoo! or AOL email address. Why do my organization's emails come from notifications@email.submittable.com?
  81. How do I duplicate a submission category or form?
  82. When I do a batch file export, can I copy all files attached to the exported submissions into a single destination directory in Windows?
  83. How do I promote my organization’s creative call?

Feedback and Knowledge Base